Online Campaign Donation Reviews
Over the past few years we have worked with a few different campaign donation platforms and are often asked for our opinion on which service to use. We have typically favored online donation platforms that are oriented toward political fundraising due to the laws governing campaign contributions. For example, candidates generally must collect certain information from donors, including employer and occupation. There are also often limits on contributions from individuals and its best to use a donation platform that will allow you to customize the form itself to meet your jurisdiction’s campaign contribution requirements.
For a long time we were recommending Piryx as a good solution. The candidate can customize the donation form to include donor info and also put caps on individual contributions. Our clients would set up their own account on Piryx and we would then embed the donation form directly onto their campaign website, allowing them to securely collect online donations.
Piryx has always been a reliable solution but new competitors have made them a less attractive option based on fees and mobile friendliness. As of the time of this writing, Piryx charges 5% plus the credit card fees (2.9% + $0.30). In addition, the Piryx donation form is not mobile friendly. As more and more people browse the web on mobile devices, its imperative that online donation forms adapt for mobile phones and tablets. Piryx does not.
More recently, we have suggested Raise The Money as a viable online donation platform. They are based out of Arkansas and their customer support is great. We have talked to their management-level staff on multiple occasions and value the relationship and responsiveness of their entire support team. In addition, their fees are lower and their donation form is mobile friendly. At the time of this writing, their online donation fees are 4.9% plus $0.25 per transaction. Plus, their forms collect all the necessary donor info required by law. They also have tools that help candidates file their fundraising reports but we have never spent much time testing that feature.
Lastly, we feel we should also mention PayPal. We don’t exactly recommend PayPal since it’s not campaign friendly but they do have the lowest fees we have found. As of this writing, their advertised fees are as low as 2.2% + $0.30 per transaction. The drawback is that there are no custom political donation forms that will help you gather any info about the donor or cap donation amounts. Regardless, some campaigns still use PayPal – even if it means tracking down additional donor information after the donation has been made.
If you have any other questions about online donation platforms or have a service you think we should check out, then give us a call! We are always looking for the best options for our clients.